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News, Security

The prince harry and meghan security conundrum: what it takes to protect vips

It’s not easy being royalty. Just ask the Duke and Duchess of Sussex. When Prince Harry and Meghan Markle announced in January that they’d be stepping back from their royal duties, working towards financial independence and moving to Canada—yes, Canada—the world recoiled at the upheaval shaking the usually staid House of Windsor.

With the royals in crisis over Harry’s snubbing of his monarchical calling—this despite the fact that he’s currently sixth in the line of succession and has no real chance of becoming king—the Queen struck a deal with her grandson that saw him lose several peerages and official titles in return for a life of (relative) freedom in B.C. Then came the next question: who would pay for the Sussexes’ security?

That’s a delicate topic and a political minefield that the British and Canadian governments have been attempting to tiptoe through without causing public uproar. Just last week it was announced that the RCMP would cease providing security to the couple in the coming weeks, the assumption being that they, or the British government, would now be picking up the tab.

One question I’ve been asked of late is an interesting one: What, exactly, does it take to protect a prince? And estimate that Prince Harry’s security could cost in the millions of dollars accurate? While I don’t have any insider knowledge on the topic—and nor should we speculate on the security measures that would be undertaken to protect the Sussexes while in Canada—we can look at the tactics that would be used to protect any VIP or high-net-worth individual whose family could be vulnerable to privacy intrusions or, worse, threats to their safety.

To start that process, a private security firm that specializes in protection for high-profile individuals would be called in to conduct a comprehensive risk assessment. Verifiable threats against the family’s safety would be taken with the utmost seriousness. Security specialists would monitor inbound communications by phone or email, as well as social media activity, for hints of potential criminal threats on the horizon. They would then draft that aforementioned security strategy taking into account those potential risks and implementing tactics to proactively mitigate each one.

Prince Harry and Meghan Markle - security guard issue

As part of that risk assessment, a security team would sweep the VIP’s property (once a suitable one was located, of course) to analyze any and all points of vulnerability—including by air, land and water. They would work to lock down any potential access points (the property could potentially be fenced) and highlight weaknesses. A security detail would patrol the grounds as needed.

Any VIP’s home would undoubtedly be equipped with a very high-tech camera system. This would likely include facial recognition software and would be monitored 24/7 by a security detail stationed somewhere on the property or very nearby. Non-celebrity VIPs might rely on remote monitoring instead. Every window in the home would be equipped with glass break sensors and could even be retrofitted with bullet-proof glass. In the case of the Royals, RCMP or British authorities would determine the necessity of the latter feature based on their initial security assessment.

Inside the home, officials would work to make security measures as inconspicuous and unobtrusive as possible. One common feature of luxury homes for the very wealthy or famous are panic rooms—a space where VIPs can take shelter in the event of a home invasion. The trend nowadays is moving away from dedicated panic rooms to a specific functional room in the house, such as a master bedroom, that can be locked down in an emergency. Whatever the proscribed solution, most VIP families would likely have a reinforced space with full communications—and possibly even a dedicated air supply—that could serve as a mini-fortress in the event of a threat such as a home invasion, an attack or a kidnapping attempt. The likelihood of any of those scenarios playing out is slim, but security officials don’t take chances with the safety of their high-profile charges.

Because very wealthy people tend to jet-set and home-hop on a regular basis, they often have only a relatively short list of property options limited to homes with suitable security infrastructure.

A last point on the cost to protect a VIP couple, especially one as high-profile as Harry and Meghan: Initial estimates that the Sussexes’ annual security expenses are in the high six figures are likely understated. If the couple are engaged in public events while in Canada, the cost for their protection could easily climb to more than $1 million per year. Simply having round-the-clock protection involving multiple security professionals can be extraordinarily expensive, let alone the cost to secure venues at official engagements.

Living the high-net-worth or celebrity life isn’t cheap, especially when you’re two of the most famous faces on the planet. Who foots the bill for Harry and Meghan’s security while in Canada remains uncertain, but let’s all hope the Queen is picking up part of the tab—this one could get expensive.

 
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Winston Stewart, President and CEO

March 3, 2020/by Winston Stewart
Home Security

Home security breach highlights the need to choose security providers carefully

Imagine sitting at home, watching television, playing with your kids or settling in for a night’s sleep. Seems utterly routine, right? More so if you have a residential security system, which you assume is providing an added layer of protection for you and your loved ones.

Now imagine carrying out those mundane activities while being watched the entire time by a stranger. That was the terrifying realization for a Saskatoon woman who learned that—unbeknownst to her—another client of the home monitoring company she used to protect her house was, in fact, able to view her every movement using the client’s own system login details.

“We could have easily been broken into or harmed if this had been in the wrong hands,” the customer, Shelan Faith, told CBC news.

So, how was Faith’s home security system breached? Not through the efforts of an experienced hacker, it turns out. The U.S.-based security firm that installed the system told Faith that the mishap was the result of “… a human installation error in connecting to the wrong email address.” It turns out another customer was able to access her in-home camera and approached the company to inform them of the mix-up, but to no avail.

“I don’t think I stopped shaking for days … just to know that somebody could see into my home or access my home.”

Shelan Faith

That customer then proceeded to write a letter to Faith explaining that she had full access to the cameras in her home and provided details of activities she’d witnessed to verify that the letter wasn’t some kind of elaborate hoax. Faith, terrified by the details outlined in the letter, yet relieved that the author wasn’t acting nefariously when trying to inform her of the problem, contacted the security firm who tried to bill her thousands of dollars to cancel her security contract.

After the story broke in the media, the firm agreed to waive those charges and proceeded to cancel Faith’s home monitoring contract free of charge.

The sensational details of this story aside, it’s important to remember that this kind of error is very rare in our industry. But it underscores the vigilance with which customers should vet prospective home monitoring companies, and the threats posed by individuals who do, in fact, attempt to hack security systems.

Buyer beware

When contracting a security firm to protect your home, always research their reputation through word of mouth, online ratings websites or a simple, quick Google search to develop an understanding of its customer service reputation. Once you engage directly with the firm, be prepared to ask tough questions: How sophisticated are their home monitoring systems? Some security camera equipment lacks any type of security software, which can explain why some products cost hundreds of dollars less than other, more reputable systems on the market.

Another major question: Is the security firm reputable, or is it someone who shows up at your door and tells you that they can install a camera or security system in your house? Are their passwords and systems encrypted? How do they ensure that situations such as the one that affected Faith don’t happen to their customers? Do they have an in-house tech team, or do they outsource key functions, such as installation, to a third-party? These are all key queries.

Retail or condo security guard helping customer with directions
Always research the Toronto Security Company you’re thinking of hiring to protect you.

While every customer should search for a great deal on their home security systems, remember the old adage that if it’s too good to be true, it probably is. Companies that offer bargain-basement rates are likely to provide shoddy service—or balk at cancelling service agreements or refuse to address glaring issues when errors (which happen to be their fault!) become obvious. That doesn’t mean you should overpay for home security, but do be aware that not all service providers are created equally.

Changing passwords

Most advanced home security systems nowadays are effectively plug-and-play—that is, once they’re installed, they require very little input from homeowners, except to arm and disarm when away from the house.

But as with any encrypted device, it does require one important step: changing the system’s factory password setting, assuming the technician who installs the system hasn’t already made that crucial change themselves. Why? Thieves are extremely clever and resourceful. As we’ve seen in cases where devices such as mobile phones are hacked, professionals have proven adept at gaining access to factory passwords and using them to break into security systems, rob a property and be gone before a property owner knows what’s happened.

The same individuals also have expertise in hacking systems outright, even without passwords. Working with a reputable service provider who uses the most advanced equipment available—e.g., one that ensures its software is regularly or automatically updated—is one way to mitigate this risk. So, too, is being proactive and changing your password on a regular basis, whether or not you’re the victim of a break-in.

Simply pick a day each month and be sure to change those essential login details (and don’t share them with anyone but your spouse or family members) to reduce your risk.

This wouldn’t have helped in Faith’s case, but if nothing else, we can take a lesson from that unfortunate incident and remind ourselves that home security does, indeed, require a high degree of vigilance on the part of residents.

 
Learn More by Requesting a Custom Quote

Winston Stewart, President and CEO
Wincon Security

September 28, 2018/by Winston Stewart

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