It’s often assumed that the role of a condominium concierge security team is to not only provide an outstanding resident experience, but to react when an incident occurs. That’s only partly true. When done right, a security provider should be training its guards in pre-emptive strategies to foresee and prevent problems before they can occur. […]
Many of us have watched films set in New York, where well-heeled characters live in Madison or Park Avenue apartment buildings managed by a highly engaged security concierge team that always greets them by name and occasionally steps in to help solve whatever narrative challenge they may be facing. It’s the stuff of fantasy—mainly because […]
A condominium restoration project is challenging at the best of times. Managing the complexity of large-scale capital repairs or upgrades, and accounting for the sheer number of logistical considerations to eventually arrive at a successful outcome, can tax even the most experienced condominium manager. During the coronavirus pandemic, those already daunting obstacles have become far […]
Nearly a year ago, our world changed. Few of us knew much, if anything, about the COVID-19 virus that would soon transform our social interactions, our economy and our lives. But we soon got a crash course in epidemiology and terms such as ‘social distancing’ as the federal and provincial governments acted quickly to […]
Are we living in the most secure era ever? That depends on your definition of the word and the context, but there’s no doubt that today’s security technology has made many of our public and private spaces far safer than in the past. From ultra HD surveillance cameras with facial recognition technology to ultra-secure biometrics, […]
Of the many new business challenges that the coronavirus pandemic has created for organizations, commercial and residential security—specifically across condominium complexes—has been near the top of the list. Property managers and their security teams have been forced to work overtime to develop, implement and maintain new COVID-19 health and safety measures, develop new parcel-management protocols, […]
It goes without saying that 2020 is a year that many of us will be glad to forget, just as we look forward to a socially-distanced and happy holiday with loved ones. Indeed, the coronavirus pandemic has challenged everyone from individual Canadians and healthcare professionals to business owners and bureaucrats in ways that we couldn’t […]
When we adopted our new company motto last year, we wanted to highlight the value we place not only on providing the very best service to our customers, but also the workplace experience that we offer to our employees. In that sense, ‘Built on service. Driven by culture’ is far more than a tagline. It’s […]
The coronavirus pandemic has reinforced a key feature of our company culture that we’ve long understood, but which became even more obvious in the face of an unprecedented and highly challenging situation: Wincon Security is driven in every way by an outstanding group of professionals. Our people are dedicated to customer service excellence and it […]
When the COVID-19 outbreak took hold in March, it was difficult to imagine the size and scope of the challenge that lay ahead. Industries ground to a halt as social-distancing measures forced the closure of everything from offices to recreational facilities. Businesses and their employees faced unprecedented uncertainty. Security firms such as ours weren’t […]